COVID-19 Safety Information for Chan Centre Patrons

Welcome back to the Chan Centre! We have been preparing for your visit.

The health and safety of our staff and all visitors continues to be of the utmost importance to us. As we begin to welcome audiences back to our venues, we are following the guidance provided by UBC and the Province of British Columbia’s BC Restart Plan.

Please note the current BC Government proof of vaccination requirement. The BC Vaccine Card (with successfully scanned QR code) accompanied with a government-issued photo ID will be the only accepted proof of full vaccination (2 doses) for people who live in BC.

These protocols are in effect at public events taking place at the Chan Centre for the Performing Arts, UBC Old Auditorium, and Roy Barnett Recital Hall.

Our staff will be onsite to welcome you, and we ask that you kindly follow their direction and guidance at all times. We appreciate your patience regarding any delays in service due to staff shortages caused by the current surge in COVID-19 cases.

Before you head out for an upcoming show at the Chan Centre, we recommend that you check this page and your pre-show email to stay informed of all safety requirements and to ensure that your event has not been rescheduled.

Things to know


  • If you feel unwell, stay home and use the BC Self-Assessment Tool for guidance.
  • Non-medical masks are required in all public indoor spaces at UBC.
  • Proof of full vaccination (two doses) will be required to access indoor ticketed events. If the QR code on your vaccine card cannot be scanned, you will be refused entry.
  • Please follow all relevant signage and the direction of Chan Centre staff when arriving at and inside the Chan Centre.
  • Currently concession/bar sales are suspended. Patrons are welcome to bring non-glassware bottles from home containing water only.

Ongoing Chan Centre Health and Safety Protocols


  • Capacity is capped at 50% and seats are currently distanced
  • Increased cleaning measures throughout the building
  • Temporary suspension of bar sales
  • Hand sanitizer available throughout the building




Thank you for your cooperation!


Please note that these safety measures will be reviewed and updated on an ongoing basis to align with guidelines provided by UBC and the BC Restart Plan.


Additional Resources:

BC Restart Plan

BC Proof of Vaccination

BC’s COVID-19 Return to Campus Guidelines

BC COVID-19 Self-Assessment Tool

UBC COVID-19 Campus Rules

Chan Centre Virtual Tour

Want to know more about the layout of the Chan Centre?