Tax Receipt or Exchange Request Form

Please fill out this form if both of the following apply to you:

  1. An event you purchased tickets to at the Chan Centre has been cancelled in the wake of precautions to minimize the potential spread of the Coronavirus (COVID-19).
  2. You wish to receive a tax receipt or exchange your ticket in lieu of a refund

If you purchased online or by phone using your credit card and you would like a refund, you do not need to fill out this form or take action of any kind. Your tickets will be automatically refunded back on to your credit card as soon as possible following your cancelled event.


Fields marked with an * are required


Our ticket office staff will be in touch with you as soon as possible, thank you for your patience.