How to Watch
If you have already registered for the Chan Centre Dot Com Series, this guide is to help you access your online performance(s).
Access to series performances requires you to login to the Chan Centre online viewing platform at watch.chancentre.com via the Member Login portal.
The email address and password for your login are the same ones connected to the UBC Tickets account used to purchase or register for this event. You must login to UBC Tickets before you will be able to login to watch.chancentre.com.
Forgot your password? Go to UBC Tickets to recover your password before attempting to login to the viewing platform at watch.chancentre.com. Once you have validated your email address in UBC Tickets and created a new password, you will be able to login with those same credentials at watch.chancentre.com to view Dot Com Series performances.
Viewing Options: Watch Party & On-Demand
Performances can be viewed either at the time of their premiere through a live watch party, OR on-demand throughout the fall, until December 21.
We hope you’ll join us for the watch party, where you can view the concert while interacting with other audience members and Chan Centre staff. Simply log in at the date and time of the performance release, select the artist, wait for the LIVE button to become active. The on-demand video can be viewed at any time by choosing the PLAY button instead.
If you encounter any connection issues trying to access the LIVE feed, you can return to the initial performance screen in your account and select the PLAY button, which will allow you to view the on-demand version at any time.
Questions? Email us at firstname.lastname@example.org. While ticket office staff are working remotely, we are standing by and will respond as quickly as possible.
ENJOY THE SHOW!