1. Purchase a ticket for the show you’re interested in, or consider subscribing to all performances with one easy payment.
2. Visit our online viewing platform through the link in your confirmation email, or by signing in through the ‘Subscriber Login’ at watch.chancentre.com (subscribers only).
3. Watch at your own leisure! You can view on any internet-connected device – that could be your phone, laptop, desktop computer, TV, tablet, etc. These concerts are recorded in advance and will range from 45-70 minutes in length. You can tune into the watch party at the time of the event premiere (Fridays at 7pm PT), or view each performance on-demand anytime after the premiere until May 31, 2021.
We have an assortment of price points for everyone. Single performance ticket prices are $0 (supported), $10 (regular), and $20 (supportive). Subscriptions, with access to all series performances plus other great benefits, are $60 (regular) or $120 (supportive).
Are you a current student or recent grad with student loans? Has your work been negatively impacted by the pandemic? The no-cost supported ticket might be just the thing you’re looking for.
Want to show your support for the arts, and provide the opportunity for others to access content free of charge? Have a lot of other music lovers in your bubble that will join you for viewings? Consider a supportive ticket or subscription and spread the love.
If a certain price point feels right for you, then it is!
Dot Com Series performances are filmed in various locations around the world, in addition to our own Chan Shun Concert Hall stage. More information about filming locations can be found on individual event pages.
Access to all spring 2021 Dot Com Series performances ends on May 31, 2021. You can tune at the time of an event’s premiere, or watch it at your own leisure.
Yes. Regardless of your ticket type, you will still need to register through our ticketing system to receive access to each performance.
How thoughtful of you! If you would like to purchase single tickets as a gift, you can register for a performance as usual and share the access information in your purchase confirmation email directly with the recipient. If you would like to gift a subscription (eight performances), please book a subscription as usual, then reach out to our ticket office at chan.tickets@ubc.ca and we will create a login and gift certificate for your recipient.
Subscribers receive 20% off the regular ticket price and gain access to all Dot Com Series performances with one easy payment. Subscribers will also gain priority access to in-person events presented by the Chan Centre as we start to reintroduce them, and will be entered to win a pair of complete subscriptions when our full in-person programming returns.
Don’t worry! You can also log into UBC Tickets and access the performance from the list of upcoming events under “My Account”.
Still need help? Contact us at chan.tickets@ubc.ca.
If you have forgotten your password, it must be reset in UBC Tickets before attempting to login to the viewing platform at watch.chancentre.com. Once you have validated your email address in UBC Tickets and created a new password, you will be able to login with those same credentials at watch.chancentre.com to view your streams.
Still experiencing a problem? Email us at chan.tickets@ubc.ca. While working remotely, we will strive to respond as quickly as possible.
You can watch on any internet-connected device. That could be your phone, laptop, desktop computer, TV, tablet, etc. View technical requirements here.
Please ensure that “mirroring” is turned off on your device and that you are using the cast or Airplay button to stream. Apple does not support the mirroring of encrypted video. View technical requirements here.
We are currently planning more exciting performances for the fall, to be announced later this year. In order to be the first to know, sign up here to receive updates.
We miss you too! While we aren’t able to give an exact date for a return to regular in-person events, we are closely monitoring guidelines provided by the Province of British Columbia and UBC and look forward to welcoming you back as soon as we are able to safely do so.