Front Entrance and Rose Garden Parkade Accessibility


The Chan Centre is able to fully accommodate those with accessibility needs. When approaching the Chan Centre entrance from the top of the stairwell off of Main Mall, there is an elevator located on the east side of Flag Pole Plaza; adjacent of the main doors to the Chan Centre.

The same elevator connects to the Rose Garden Parkade, and a number of accessible parking stalls can be found on level five.


Concert Hall Accessibility


The orchestra (main) level of the Chan Shun Concert Hall has a variety of accessible seats. Please note that only the left side of the dress and upper levels of the concert hall (including box seating) are accessible by elevator. For more assistance with accessible seating, contact the ticket office at (604) 822-2697, open Tues – Sat 12pm – 5pm.

Infrared Hearing System headsets are available free of charge for those who are hard of hearing. For further details or to make special arrangements, please contact Carl Armstrong at 604.822.2188 or