Booking Steps & FAQ


STEP ONE – Choose Your Venue


STEP TWO – Inquire


STEP THREE – Confirm Your Event

  • A non-refundable booking deposit is required to confirm an event. In addition, the Chan Centre will send you a contract based on a booking information form that you will be asked to submit. A booking deposit and signed contract must be received before an event can be announced.
  • Upon request, the Chan Centre can provide an event estimate. If this is your first time renting the Chan Centre, it is strongly recommended that you make this request to help determine whether the Chan Centre fits your budget.


STEP FOUR – Ticket Your Event


STEP FIVE – Plan Your Event

  • The Chan Centre operations team works with you to coordinate all your event details including your ticketing, front of house, reception and production requirements. Technical specifications for our venues can be found here. For production inquiries contact David Humphrey at 604-827-2742 or and for front of house inquiries contact Paul Sontz at


STEP SIX – Event Requirements & Payments

  • A certificate of insurance is due 30 days before your event.
  • Two weeks before your event, the balance, and if applicable, a deposit towards technical and/or concessions expenses is due. The Chan Centre will provide you with an event estimate outlining any required deposit amount.


STEP SEVEN – Final Event Settlement

  • At the conclusion of your event, a final settlement will be sent that details all ticket revenue (if applicable) and expenses. If the Chan Centre is holding any ticket revenue, a cheque will be remitted to the Licensee of the contract. Any balance owing will be deducted from the ticket revenue (if applicable) or paid within seven days of receiving the invoice.

Booking questions? Please contact:

Bailey Nicholson
Rentals & Programming Assistant


“acoustically, architecturally, and aesthetically pristine”

Professional Sound Magazine