It is recommended that you place holds as early as possible since there are times of the year that book up quickly. Any request for a date less than six weeks away is subject to availability of staff. Please contact us for more information.
A hold is an expression of interest in a specific date for your event. You may place up to two holds per event. There is no obligation to confirm and no fee is charged for placing holds. Holds are valid until six weeks before the date on hold. If the hold has not been confirmed with a deposit by that date, the hold will then expire and be released for others to book.
Our rates usually increase by 2-3% each September. Once your event is contracted, the rate will not change unless you change the timing, length or requirements of the event.
A deposit is required to confirm your hold. The deposit is 25% of the rental rate and is non-refundable. The deposit must be paid before tickets go on sale and before the event is promoted publicly in any way (including social media, posters/flyers, email, etc.).
As long as the other group has not paid their deposit, you may challenge their hold. To start the challenge, you must provide a deposit of 25% of the base rent plus GST. The client being challenged has up to three business days to confirm or release the hold. If you get the date, your deposit is non-refundable. If you are unsuccessful, your deposit is returned.
Yes, all rental rates are subject to 5% Goods & Services Tax (GST).
The Chan Centre is a unionized venue so volunteers may not perform the work of our paid staff. For example, volunteers may not act as ushers, ticket staff, bar staff or perform duties that a Chan Centre technician would normally be responsible for. There are a limited number of tasks that your volunteers can assist with. This can be discussed with Chan Centre operations staff in the preparation of your event.
Not all events are posted on our web calendar. For example, some private events, classes, film shoots and maintenance times are not posted on the calendar. Also, events in transition from hold to on sale may not be posted yet. If a date looks available and is of interest to you, please submit a Booking Request Form.
A certificate of General Liability Insurance with a limit of not less than $5 million of coverage per occurrence, and with the University of British Columbia, its Board of Governors, employees, and agents as the additional insured, is mandatory and must be provided a minimum of 30 days prior to the event.
If you do not have insurance, you may arrange coverage through the Chan Centre. Please contact us for more information.
Yes, but there are restrictions on dates and times. Please contact us for more details.
The Chan Centre charges a percentage of the gross receipts for the sales of souvenirs, records, CDs/DVDs, t-shirts, programs, librettos, books and/or any other article offered or displayed for sale in any venue by the licensee. A 15% commission on the gross receipts is charged on all sales.
With two weeks notice, the Chan Centre can provide a staff person to sell merchandise on behalf of the Licensee. The cost for this service is $72 for four hours and $18 per hour for each additional hour required.
“acoustically, architecturally, and aesthetically pristine”